Improving Knowledge Work

Most of the work we do is knowledge work. What does that really mean? Are there characteristics to knowledge work that we should consciously address when we seek to do this type of work faster, more cheaply, or better? Though I've spent more than 25 yrs working to improve knowledge work, I still consider myself a student. In this blog, I hope we can learn from each other. I can get us started-where we go from there is up to all of you. Thanks for taking the time to read and participate.

Thursday, June 18, 2009

What the Heck is a Makigami Map?

One of the great things about working in the process improvement field is the chance to learn new languages, or at least new words. Many of these words are Japanese. Quite a few are in "Statisticanese."

Unfortunately I'm from Texas. So wurds are always a challunge. Even the ones I use in my bitness every day.

My new word for today is "makigami" which in Japanese apparently means "roll of paper."

Don't let the simplicity fool you. There is more to this roll of paper. Click on the post to find out.

If anyone has used this for improving knowledge work, i.e. office lean, etc. PLEASE contact me.

If you have pictures (of the makigami in use) let's post them here or someplace that I may link to so that we all may learn something new today!
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Posted by Robert Damelio at 2:10 PM View Comments Links to this post
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