ASQ World Conference on Quality and Improvement; I'm Presenting!

I'll be presenting at the upcoming ASQ World Conference on Quality and Improvement.

Here is how ASQ describes the planned World Conference.

The 63rd World Conference on Quality and Improvement—May 18–20, 2009, in Minneapolis, MN—will have a variety of quality topics and tools to take advantage of this year. ASQ has it all, including information on quality basics, customer service, driving quality through the organization, improved performance, and 21st century needs, competencies, and issues. Visit http://wcqi.asq.org for more information.

My session is T07. Improving Knowledge Work: Lessons Learned

Though this title may be familiar to some of you, I continuously update the content to reflect my latest thinking, lessons, and experience.

I hope you can make it to Minneapolis- and to my session.

Organizing Around Flow: Download Presentation Materials Here

As promised, you can obtain electronic versions of the 3 documents that make up the presentation and handout by clicking on the post title above.

How's that for convenience?

Keep in touch!

Organizing Around Flow: Conference Presentation

Attending the 2009 ASQ Lean Six Sigma Conference in Phoenix?

You know the one that begins next week?

The one where I will be presenting some of my most recent thinking on improving knowledge work?

Click the title of this post for more information on the Conference.

My presentation is Monday, March 2, 2009, session B-5. The title is Improving Knowledge Work: Organizing Around Flow.

Also, check out this post for more information...