Why Create a Learning Culture?

This is why Toyota wants a "Thinking" Organization, and uses the PDCA problem solving/ structured learning approach to grow everyone's skills.

• what they should be doing = twi,(job instruction) standard work
• how they can do it better = pdca
• how they will know they have achieved desired results = built in feedback (quality at the source)
• reflection = hansei
• knowledge-sharing = yokoten
• part of the way they function on a day to day basis = standard work, daily work

clipped from www.bloomberg.com Organizations are cutting resources and headcount. Why is it important for an organization to create a learning culture? "It is precisely because they are cutting resources and headcount that organizations, nonprofit and for-profit, must find ways to be more efficient and effective with what they have... To maximize productivity they need to be continuously learning. They must learn what they should be doing, how they can do it better, and how they will know when they have achieved the results they want...This means making information feedback, reflection, and knowledge-sharing part of the way they function on a day-to-day basis... Doing more of the same, even if slightly better, is not the answer."