Most of the work we do is knowledge work. What does that really mean? Are there characteristics to knowledge work that we should consciously address when we seek to do this type of work faster, more cheaply, or better? Though I've spent more than 25 yrs working to improve knowledge work, I still consider myself a student. In this blog, I hope we can learn from each other. I can get us started-where we go from there is up to all of you. Thanks for taking the time to read and participate.

Saturday, July 4, 2009

Systems Thinking: Analysis, Explained By Russell Ackoff

How Can We Learn New Ways of Thinking?

"Explain it to my like I was a 6 year old, okay?" might work for Denzel Washington and Tom Hanks.

But not for Einstein who (according to Ackoff) in this video segment is quoted as saying, "You can't solve the problems created by our current pattern of thought by our current pattern of thought."

Ackoff goes on to describe how what we call the scientific method began during "The Renaissance" (which I've just confirmed) took place a long time ago. The idea being that our current pattern of thought has been around a really long time and is underpinned by "analytical thinking."

3 steps of analytical thinking:

  1. take "it" apart
  2. understand what the parts do
  3. assemble the understanding of the parts into an understanding of the whole

Relying on these 3 steps (as many of us have learned to do) will not help us answer many of the important questions about systems. So it's time to learn to think differently.

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