Most of the work we do is knowledge work. What does that really mean? Are there characteristics to knowledge work that we should consciously address when we seek to do this type of work faster, more cheaply, or better? Though I've spent more than 25 yrs working to improve knowledge work, I still consider myself a student. In this blog, I hope we can learn from each other. I can get us started-where we go from there is up to all of you. Thanks for taking the time to read and participate.

Sunday, November 9, 2008

How Many Examples of Applying the 7 Principles Did You Find in this Write-Up?

I came across this great description of Saishunkan Cosmetics that Kevin Meyer, author of the Evolving Excellence blog posted recently. (Click on the title of the post to learn more.)

I'm always on the lookout for descriptions, case studies, etc., of non-manufacturing work that may be used to illustrate how one or more of the 7 Principles for Improving the Flow of Knowledge-Intensive Work have been successfully applied.

Of course, I'm also on the lookout for examples that would lead me to identify more principles as well.

For anyone (up to the first 20 readers) that takes the time to read Kevin's post, and to post a comment here on my blog that lists and explains which if any of the "7 Principles" they find in that write-up, I'll send you a free copy of my bestseller, "The Basics of Process Mapping."

By the way, if you find some other (non-manufacturing work) example write-ups or descriptions anywhere on the web, do the same activity, and post the link(s), I'll send you the book as well.

Just be sure and send me your contact information. Or better yet, become a follower of my blog.


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