I'm always on the lookout for descriptions, case studies, etc., of non-manufacturing work that may be used to illustrate how one or more of the 7 Principles for Improving the Flow of Knowledge-Intensive Work have been successfully applied.
Of course, I'm also on the lookout for examples that would lead me to identify more principles as well.
For anyone (up to the first 20 readers) that takes the time to read Kevin's post, and to post a comment here on my blog that lists and explains which if any of the "7 Principles" they find in that write-up, I'll send you a free copy of my bestseller, "The Basics of Process Mapping."
By the way, if you find some other (non-manufacturing work) example write-ups or descriptions anywhere on the web, do the same activity, and post the link(s), I'll send you the book as well.
Just be sure and send me your contact information. Or better yet, become a follower of my blog.


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